Privacy Policy

1. Introduction

Skyie Global Ltd ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Skyie Global is a trading name for the following registered companies:

• SKYIE GLOBAL FINANCIAL ADVISORS LTD (Company Number: 16481433)
• SKYIE GLOBAL IMMIGRATION ADVISORS LTD (Company Number: 16041071)
• SKYIE GLOBAL TECHNOLOGIES LTD (Company Number: 15882201)

Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

2. Information We Collect

2.1 Information You Provide

When you contact us through our website, we collect:

• Name: To address you properly in our communications
• Email address: To respond to your inquiries
• Phone number: (Optional) For direct contact if requested
• Division of interest: To route your inquiry to the appropriate department
• Message content: The details of your inquiry or request

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address: For security and rate limiting purposes
• Browser type and version: To optimize website performance
• Device information: To ensure mobile compatibility
• Pages visited: To improve user experience
• Time and date of visit: For analytics and security

3. How We Use Your Information

We use your personal data for the following purposes:

• Responding to inquiries: To answer your questions and provide requested information
• Service provision: To deliver the services you have requested
• Communication: To send you updates, newsletters, or marketing materials (with your consent)
• Security: To detect and prevent fraud, spam, and abuse
• Legal compliance: To comply with applicable laws and regulations
• Website improvement: To analyze usage patterns and enhance user experience

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Consent: You have given clear consent for us to process your data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests (e.g., fraud prevention)

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers: Email delivery (Resend), hosting (Vercel), analytics
• Legal authorities: When required by law or to protect our rights
• Business transfers: In the event of a merger, acquisition, or sale of assets
• Affiliated companies: Within the Skyie Global group for service provision

All third parties are required to maintain the confidentiality of your data and use it only for the purposes for which it was disclosed.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption: HTTPS/TLS encryption for data transmission
• Access controls: Limited access to authorized personnel only
• Input sanitization: Protection against XSS and injection attacks
• Rate limiting: Protection against spam and abuse
• Regular audits: Quarterly security assessments
• Secure infrastructure: Hosted on secure platforms (Vercel)

7. Data Retention

We retain your personal data only as long as necessary:

• Contact form submissions: 2 years from date of inquiry
• Client records: 6 years after service completion (regulatory requirement)
• Marketing data: Until consent is withdrawn
• Analytics data: 26 months (anonymized)

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restriction: Limit how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time
• Right to lodge a complaint: File a complaint with the ICO

9. International Data Transfers

Your data may be transferred to and processed in countries outside the UK/EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and adequacy decisions.

10. Cookies and Tracking

We use essential cookies only. For detailed information about our cookie usage, please see our Cookie Policy.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top indicates when changes were made. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Data Protection Officer

For data protection inquiries, please contact:
Email: hello@skyieglobal.co.uk
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

14. Supervisory Authority

You have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: https://ico.org.uk

15. Regulatory Information

SKYIE GLOBAL FINANCIAL ADVISORS LTD:
Supervised by HMRC for Anti-Money Laundering compliance
ICO Registration Number: ZB950944

Financial services are regulated by the Financial Conduct Authority (FCA) where applicable.